DJ Service

Cancellation Policy

PRIOR to the event: 1. Indoor and Outdoor: No changes/cancellations will be authorized after close of business (6 PM ET) the day prior of event. NO REFUNDS of booking fees or pre-paid balances will be authorized on the date of the event. No Exceptions. 2. Outdoor: if the Contractor is unable to perform service due to inclement weather forecast/conditions (i.e. rain, precipitation, high winds, lightning, etc.) an act of God or any other cause beyond the Contractor’s or customer’s control, the customer will be entitled to a refund of booking fee and all monies pre-paid toward remaining balance. The customer will be offered to reschedule reservation to a later date/ time. The contractor will contact the customer NLT 24 hours prior to the event date to decide on a course of action. DURING the event: 1. If performance of service is delayed, interrupted, or concludes ahead of the scheduled end time as a result of any act, omission of the customer, inclement weather conditions, or an act of God, the CUSTOMER will remain liable for total cost of service. 2. Cancellations due to circumstances not outlined in the above must requested and received in writing (or text/email) by the customer NLT 48 hours prior to the event date. 3. Contractor will retain all booking fees. Customer may be entitled to refund of all pre-paid balances at contractor’s discretion. 4. If contractor cancels for any unspecified reasons, the customer will be entitled to a full refund of booking fees and monies pre-paid toward remaining balance. The customer may also be offered to reschedule reservation to a later date/time. **360 Photo: If, for whatever reason including injury or illness, the contractor’s attendant is unable to attend the event, contractor will make best efforts to find a substitute attendant for the event. If a substitute attendant cannot be found, Provider will promptly reimburse Client any and all Service Fee amounts Client previously paid to Provider, and neither party will have any further obligations or additional liability under this Agreement. All refunds will be issued via original payment method. Shotz “N” Giggles, LLC as an Independent Contractor: Client understands and acknowledges.

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